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Matalco- Technical Services Manager

Lordstown, OH

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The Technical Services Manager leads and manages the quality management system, continuous improvement processes, process monitoring controls and improvements and customer satisfaction.

Key Responsibilities

  • Develop, improve and maintain QMS (quality management system) in accordance to ISO/IATF standards to ensure quality product and excellent standing and reputation with customer base
  • Identify and lead data driven process control and improvement projects utilizing continuous improvement methodologies including but not limited to Lean Manufacturing, Six Sigma and Theory of Constraints according to industry standards to ensure opportunities to improve our processes and develop a lean, responsive and knowledgeable workforce
  • Analyze key metrics for trends and identify process improvement opportunities according to company expectations to ensure Production and Maintenance teams make continuous improvement
  • Oversee analytical areas including product chemical analysis laboratory (optical emission spectrometers) and the gaging calibration system according to industry standards to ensure quality product is delivered to external customers
  • Develop the Technical Services team by leading and executing effective training strategies, fostering an environment where employees will willingly make extra effort to exceed goals and look for opportunities to improve our processes, according to company standards to ensure top notch performance and team centered interactions with other departments
  • Set an example, apply and provide accountability of all safety programs, participation in safety practices, LOTO programs and wearing of PPE according to company standards in order to facility a safe working environment. Communicate and provide compliance of all company strategic initiatives

Minimum Requirements

  • High School Diploma or Equivalent and technical discipline certificate
  • 7-10 years manufacturing experience with at least 2 yrs of managing direct reports
  • Six Sigma Green Belt

Preferred Requirements

  • Undergraduate degree in engineering or related field
  • Subject matter expertise in process control and improvement techniques with a proven track record of driving improvements
  • Six Sigma Black Belt
  • Proficient in QMS including IATF 16949, proven ability to influence positive change and improvement through team facilitation, coaching and mentoring; Experienced in MS Office Suite and other data

Job Type: Full-time

Pay: $80,000.00 – $98,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance


  • Monday to Friday
  • On call

Ability to commute/relocate:

  • Lordstown, OH: Reliably commute or planning to relocate before starting work (Preferred)


  • High school or equivalent (Required)


  • Six Sigma Green Belt (Preferred)

Work Location: One location

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